Our services for you
As a visitor, you will find all the important information you need for your visit to the fair here: travel and parking options, information on accessibility, details of cloakrooms and lockers, shuttle services and much more. Our service team will be happy to answer any further questions you may have:
Contact service team
Infocounters
Infocounters are available here:
- Foyer Entrance East, Tel. +49 40 3569-6399
- Foyer Entrance Central, EG, Tel. +49 40 3569-6599
- Foyer Entrance South, Tel. +49 40 3569-6499
- Foyer Entrance West, Tel. +49 40 3569-6299
Cloakroom and lockers
Cloakrooms and lockers are available in Foyer Entrance East, Foyer Entrance West, Foyer Entrance South and Foyer Central Entrance.
Cloakrooms
- The cloakroom including luggage is free of charge.
- The Cloakrooms are open from one hour before the official opening hours until one hour after the official closing hours.
- Contents of suitcases, bags and clothes are not covered by insurance.
- Please also check the general terms and conditions on-site.
Lockers
- Lockers are available in two different sizes: 27 x 50 cm (WxH) or 56 x 50 cm (WxH),
- Fees: EUR 1.00 per locker, coins required.
In case of questions please go to the information desk located in each entrance.
WIFI on the exhibition grounds
With your WIFI-enabled device you can now surf the exhibition grounds free of charge.
Information for visitors with reduced mobility
All information for visitors with reduced mobility (parking spaces, WC, lifts,...) can be found here.
![[Translate to EN:] Informationen für Besucher mit eingeschränkter Mobilität](/fileadmin/_processed_/5/9/csm_hm_teaser_mobilitaet_7f5b6479e6.jpg "Information for visitors with reduced mobility")
Eating and drinking
There’s something for every appetite – from small snacks to complete business meals. You can indulge in culinary treats at the Hamburg Fair site.
Shuttle Services
Relaxed to the SMM: We offer an airport shuttle service to make your arrival and stay as pleasant as possible.
